Interview with Talley Group - Medical equipment company finds clinical IT solution for Lean operations using Microsoft Dynamics AX

Talley Group, makers of medical equipment, had expanded their product range and markets rapidly in recent years and needed very specific operational requirements from their IT. Talley’s Tyrone White tells The Manufacturer Magazine why the business chose Microsoft Dynamics AX delivered by MS gold partner and Lean manufacturing solutions provider eBECS.

Matching information technology to a business’s needs can be straightforward. Often though, a business has very particular needs – a big, diverse product range; a rental business that requires product tracking; or the need for the IT solution to incorporate Lean manufacturing criteria, like waste identification. The best solutions can then be narrowed down to a special few, who are not always the obvious tier one ERP vendors.

Talley Group manufactures a large range of medical equipment products for global healthcare markets from its Romsey, Hampshire base. Its core products are pressure ulcer prevention and therapy products, including dynamic alternating pressure mattresses. The product range has expanded to include negative pressure wound therapy devices and dressings, TECcare antimicrobial fluid technology, specialist pillows and duvets and more. The product expansion has been driven by success in all healthcare markets and Talley have direct sales and service operations in the UK along with distribution partners in most European countries, and the US. The company now boasts a 50 strong product range in six geographical markets, with over 10,000 individual items rented to its two core customer markets, the NHS and private institutions like hospitals. It is now in its 55th operating year.

In early 2009 Talley, supported by Microsoft gold partner eBECS, implemented Microsoft Dynamics AX, its Lean manufacturing module, and the eBECS rental module customised to Talley’s requirements. When it went live with the Lean module on October 5, it became the world’s first company to operate AX 2009 with Lean manufacturing.

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